Madrigale Panoramic Lifestyle & Soulful Hotel

The accommodation impresses with excellent service, cleanliness, and beautiful location overlooking Lake Garda. Guests appreciate the delicious breakfast, spacious rooms, and two swimming pools.

What makes Madrigale a cut above other four and even fivestar hotels is the genuine pleasant atmosphere created by their team. It is a terrible feeling to go to a hotel and be greeted by or served by unhappy unpleasant personnel. Angelo treats guests with great warmth as though they are returning family. Even though he had a cast on his hand, it did not change his pleasant attitude or level of service. He gave his all to make sure our stay was a perfect as always. Federico and Sultan were two of our waiters at dinner. They both were always attentive to our table in a friendly and professional manner which made us feel like welcomed guests. Michael was not our server at dinner, however we noted that, even though he is young, his level of professionalism is like a seasoned pro. Emma who served at the bar was amazing. She constantly walked around the pool area in order to give guests the opportunity to ask her to bring them drinks / food. My husband and I both said that the bar probably made more Money this summer than any other summer, because of her exceptional work ethic. There is also a very lovely woman who we see every year working at breakfast. Unfortunately, I may have forgotten her name. I think it is Rovena. She is full of energy and is constantly checking and restocking the breakfast buffet. One evening Angelo was the head waiter. He was very busy with the special event that evening “dinner under the stars”. However, he continued to focus on the guests and continued to communicate with the guests. He asked everyone, if they were enjoying their meal, and explained and apologized for the short delays with the kitchen These short delays were welcomed by us, as it gave us time to digest our food prior to the next course being served. The key was that Angelo kept the guests informed which made us feel well looked after, and that we were not forgotten. The front desk was also run perfectly under the management of Manuela and her team. What makes the facilities a cut above the rest are the two large swimming pools and the numerous seating areas throughout the grounds. We often were the only two people in the pool because many preferred the full sun area with the second pool and intrigrated whirlpool. The hotel is in a very quiet area with only the sound of birds and crickets. There are no loud children, since the minimum age is 14 and up. Hooray! Perfect for families with older children. Half board is an excellent choice. Plan to gain a few pounds.